Well, we have had a very busy past few months here, we have sadly lost some residents who will all be missed.
I would like to take this opportunity to welcome many new people to our team, both residents and staff members. Our staff team as always have been busy, and doing an amazing job, although Halloween was a little scary, and the mad hatters tea party suited them well.
We had the Care Quality Commission visit to do their inspection, they were very positive about the improvements that they have seen, and have changed the homes rating from ‘requires improvement’ to ‘good’, so well done to everybody for all the hard work put in to make this happen.
We now have activities co-ordinators 7 days a week, so if anybody has any ideas of what they would enjoy doing please talk to us. Some of the photos from the many events recently have been included, more are in the entrance hall, families and friends are always welcome to join the activities, and, in the run up to Christmas there are many more planned, so keep an eye on the board to see what is on, even the pantomime is returning….. oh yes it is !
We also have the Christmas raffle out, any donations would be gratefully received, it will be drawn during the Christmas party.
Unfortunately, we said goodbye to our cook back in August, and we employed a new cook shortly after, however we have been waiting for his pre-employment checks, Martin is now with us full time, and is busy preparing menus, so please let him know what is enjoyed, and what is not so popular.
You may have noticed that there has been lots of refurbishment around the building, including memory boxes outside of resident’s rooms, so any small trinkets personal to residents that you have to put in these would be helpful.
Residents have been having regular meetings, and decided that they wished for the dining room to be refurbished, so this is the next project to be happening. Plans will also be made for the small lounge and garden area, so please come along to the meetings if you are free, your input is essential.
Our residents and team have also been busy devising some values for the home to be run by, and a new sign for the end of the drive, so hopefully you will be seeing this on display soon.
Some of our team members have been shortlisted for LINCA care awards, these are –
Sarah, for residential care leader
Rebeka and Regina, for rising star award
And the whole team for the outstanding care team award
Congratulations to all, this is a massive achievement to be shortlisted from hundreds of entries from around the county, and good luck for the judging day.
Thankyou so much for your continued support through all of these changes to improve our service, if you have any ideas or suggestions please do not hesitate to talk to me.
If you feel that what we do here is good would you please be kind enough to let others know by leaving a review on CQC’s website, or by filling out a review card by the entrance door (these are freepost), or both.
Once again, thank you,
Becky Fisher
Manager
